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Answering Service/Contact Center
Specializing in Customer & Patient Support Services
Providing Multi-Channel Support
Efficient Communication
The ability to service our customers through multiple channels, allows us to expand our reach of services to you. Giving your team, customers or patients the security of accurate and reliable support services.
Training Programs
Our agents are experienced, and receive extensive, ongoing training; which enables them to provide an advanced level of Customer Support Services in a multi-channel environment.
Attention to Detail
Support Agents are well trained to handle your communications with your specified protocol at hand. They are articulate, USA based and deliver every message with confidence.
24/7 Customer Support
Our Customer Service & Support Teams are ready and available to assist your clients and staff 365 days a year. We are open all major holidays, so you don't need to be.
Live Answering & Support Services
• Dedicated 24/7 Support
• Fronting as your business or your answering service
• After Hours Dispatching
• Support Services for your customers even when you're closed
• Customer Answering Phrase
• Custom Script Implementation
• Call based, NEVER minute based Call Plans
BE THE BEST!
Our agents are cheerful, kind & competent
We offer Better Pricing than our competition
We provide the best in Service & Support
GUARANTEED!
What is a Multi-Channel Contact Center?
A multi-channel customer service & support contact center is a customer solution based service center that integrates multiple communication channels including; voice, text, social media and the web.
Excellent Customer Service is our 1st priority, ensuring your business; repeat customers and excellent word of mouth referrals.
1 Channel Plan starting at $19.99* per month
*The price displayed is referencing the cost of the channel only. Additional charges may apply. Please contact us for details.